Evidence And Go/No-Go
Use this page at the end of the supervised pilot session or immediately after a stop condition.
Evidence Checklist
| Evidence | Required when | Status |
|---|---|---|
| Session date and outlet | Every pilot session | |
| Roles used | Every pilot session | |
| App/device used | Every pilot session | |
| Order reference | Order flow included | |
| Bill reference | Billing included | |
| Payment method and amount | Payment included | |
| Receipt reference | Receipt included | |
| Printed receipt photo | Printing included | |
| Reprint photo | Reprint included | |
| Printed total comparison | Printing included | |
| Kitchen handling decision | Kitchen included or excluded | |
| Closing or reconciliation result | Closing included | |
| Operator feedback | Every pilot session | |
| Incidents and defects | Every pilot session |
Evidence must be sanitized before it is shared outside the pilot team.
Go/No-Go Decision
Choose one result:
| Decision | Use when |
|---|---|
| Go for next supervised session | The selected path completed with no critical incidents. |
| Conditional go with fixes | The selected path completed, but specific non-critical issues must be fixed or monitored. |
| Pause pilot until blockers are fixed | Billing, receipt, print, payment, outlet, or workflow evidence is incomplete or blocked. |
| No-go | Wrong totals, unsafe payment state, unrecoverable print failure, access issue, or staff cannot complete the supervised flow. |
Required Notes
Record:
- What worked.
- What confused the operator.
- What took too long.
- What failed.
- What should be changed before the next session.
- What remains outside the pilot scope.
Non-Claims
A supervised pilot session does not approve:
- Production launch.
- Unsupervised outlet operation.
- Broad printer or device readiness.
- Customer online payment.
- Offline-first operation.
- Cutter or cash drawer operation.
- iOS, Android print-agent, or Windows receipt printing unless separately validated.