Skip to main content

Kitchen Validation

Use this page if kitchen or KOT behavior is part of the supervised pilot.

Choose The Pilot Kitchen Mode​

Record one selected mode before the order starts:

ModeWhat it means
Screen-only kitchenKitchen staff use Dineax KDS or queue screen.
Manual kitchen handoffStaff communicate the order outside Dineax during the pilot.
Printed KOTA kitchen ticket prints through a separately validated printer path.

Do not mix modes without recording the reason.

Screen-Only Kitchen Steps​

  1. Sign in with the assigned kitchen or manager account.
  2. Open the Kitchen queue or KDS screen.
  3. Confirm the submitted order appears.
  4. Move the order through allowed statuses such as preparing, ready, and served.
  5. Confirm the order can continue to billing or completion.

Expected result: kitchen status changes do not expose billing, payment, tax, or receipt details to kitchen-only users.

Printed KOT Steps​

Only use this section if physical KOT printing is in the approved pilot scope.

  1. Confirm the printer route is configured for KOT.
  2. Submit the order to kitchen.
  3. Print the KOT through the approved path.
  4. Confirm the physical KOT contains kitchen/order details only.
  5. Confirm printing the KOT does not change kitchen status by itself.

Stop if KOT output includes billing, payment, tax, or receipt details.

Manual Kitchen Handoff Steps​

If manual handoff is selected:

  1. Record that kitchen validation is manual for this session.
  2. Confirm the order can still progress to billing and receipt.
  3. Record any operational risk created by manual handoff.

Manual handoff can support a supervised pilot, but it is not evidence of KDS or KOT printer readiness.