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Dineax POS Operator Validation

Use this page for the staff-operated order-to-receipt flow. Keep this page open on the supervisor device while the operator uses Dineax POS on the mobile, tablet, or POS terminal.

Step 1: Start Order​

  1. Sign in using the assigned operator, cashier, waiter, or manager account for the selected pilot path.
  2. Open the order or single-device order flow.
  3. Select the correct order mode, such as counter service or table service.
  4. Select a table only if table service is in scope.

Expected result: the operator can start an order without typing raw IDs.

Step 2: Add Item​

  1. Browse or search the menu.
  2. Add the selected pilot item.
  3. Confirm quantity.
  4. Add notes or kitchen instructions only if needed.

Expected result: the cart shows the correct item, quantity, and price before submission.

Step 3: Kitchen Handling​

If kitchen handling is in scope:

  1. Use the app action to send the order to kitchen.
  2. Confirm the KOT or kitchen queue behavior selected for this pilot.
  3. Do not claim kitchen printer readiness unless physical KOT printing is separately validated.

If kitchen handling is not in scope, record the selected manual or screen-only decision.

Step 4: Bill​

  1. Generate or open the bill.
  2. Confirm item total, tax, discount, and final amount.
  3. Record the visible bill reference if available.

Stop if the app total and expected pilot total do not match.

Step 5: Payment​

  1. Select the approved manual payment method.
  2. Enter or confirm the amount.
  3. Complete payment.
  4. Record the payment method and amount.

Do not use this page to validate production online payment unless a later approved pilot scope explicitly includes it.

Step 6: Receipt And Print​

  1. Open or generate the receipt.
  2. Confirm receipt number, bill number, order number, item, and total.
  3. Print the receipt using the selected pilot printer path.
  4. Verify physical output.
  5. Reprint the receipt if reprint validation is in scope.
  6. Photograph the printed receipt and reprint only after sensitive data is sanitized or approved for evidence.

Expected result: physical receipt output matches the app receipt total.

Step 7: Completion​

  1. Mark the order complete if the app requires it.
  2. Return to the active order or dashboard list.
  3. Confirm the completed order no longer blocks the next order.

Record operator feedback immediately while the experience is fresh.