Who Can Manage Subscriptions?
Dineax separates subscription administration from day-to-day restaurant operations.
Responsibility Model
| Responsibility | Expected owner |
|---|---|
| Commercial plan catalogue | Dineax platform/commercial team |
| Tenant subscription assignment | Dineax platform/support team |
| Trial extension or conversion | Dineax platform/support team |
| Entitlement override | Dineax platform/support team with audit reason |
| Tenant account visibility | Tenant owner or administrator, where enabled |
| Outlet operation | Outlet manager and restaurant staff |
| POS order, billing, and receipt work | POS operators, cashiers, and managers |
Platform User
A platform user can see platform-level subscription areas in Dineax Console. Depending on implemented permissions, platform users may later create plans, assign tenant subscriptions, adjust entitlements, and review usage.
Tenant Administrator
A tenant administrator may see subscription/account information in Dineax Admin. Tenant users should not be treated as the owner of global plan catalogue, pricing, billing collection, or platform commercial policy.
Outlet Staff
Cashiers, waiters, kitchen staff, and outlet operators should not manage subscription plans. Their job is to run restaurant operations such as order taking, KOT/KDS, billing, payment recording, and receipt handling.
Permission and Entitlement Boundary
Two checks can apply:
- Permission: whether the user can perform an action.
- Entitlement: whether the tenant has access to a capability.
Both must be respected when commercial enforcement is implemented. Hiding a screen in navigation is not enough by itself; backend checks remain authoritative.